Travel SIM Compatibility

SIM lock

Your device has to be unlocked (SIM-free) to use our SIM cards.
Phones from most European and Asian countries are normally unlocked; however phones from the United States may be locked by your carrier. (You cannot use our SIMs if you have not paid off your phone yet.) If you're unsure, we suggest you consult with your carrier to confirm.
Read more in our FAQ

If your phone is Carrier Locked and you cannot unlock it, our Pocket WiFi devices will work even with locked devices.

Network compatibility

NTT docomo uses Band 1 and Band 19 network signals.
Band 1 covers most urban cities, while Band 19 is used in rural areas.
If your device supports both bands, you will have coverage in both areas. If your device only supports Band 1, then you may have difficulty finding signal in rural areas.
For those who wish to travel to areas covered by Band 19, but own devices that only support Band 1, we suggest renting a Pocket WiFi to cover your time there.