Haneda Airport is the closest international airport to central Tokyo, making it a convenient arrival point for many travelers. If you’re stepping off the plane with questions like:
・How do I get to my hotel without speaking Japanese?
・Can I use my phone in Japan? What about internet access?
・What’s the best way to make the most of my time in Japan?
Don’t worry—we’ve got you covered. This guide will help you navigate Haneda Airport smoothly so you can start your trip without stress.
If you’re traveling through other major airports in Japan, check out our guides to Narita Airport, Kansai Airport, and Fukuoka Airport.
Table of Contents
- Staying Connected
・Haneda Airport WiFi
・Better Connectivity Options (Portable WiFi or SIM Cards)
・Transportation Between Haneda Airport Terminals
・Train Transportation Out of Haneda
・Transportation by Bus
・Tokyo Pop Town
・Observation Deck
・Edo Koji and Nihonbashi Bridge
・Haneda Aiport Garden
First Things First: Staying Connected
One of the first things you’ll likely want to do after landing at Haneda Airport is let your family and friends know you’ve arrived safely—and maybe post a selfie while you’re at it!
Haneda Airport WiFi
To get online immediately, connect to the airport’s official WiFi: “HANEDA-FREE-WIFI.” WiFi is available throughout most of the airport, so you can stay connected as you move around.
TIP: While Haneda’s free WiFi is convenient, it’s not always reliable. Signals tend to be weak near the Edo Koji/Nihonbashi area, around escalators, and near the observation deck.
Why struggle with unreliable airport WiFi? Purchase an e-SIM before you arrive so all it takes is setting up and you’re good to go!
How to Connect to Haneda Airport Free WiFi
- From your device’s “Settings” menu, turn on “WiFi” and select “HANEDA-FREE-WIFI.”
- Open your web browser.
- There’s no password required, and the WiFi access instructions will appear in your browser.
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Better Connectivity Options (Portable WiFi or SIM Cards)
Inside Haneda Airport, you’ll find several companies offering portable WiFi and SIM card rentals. Staying connected is key, so many travelers rent one of these services before leaving the airport.
Keep in mind that prepaid SIM cards bought at the airport can be pricey, and there may be compatibility issues with certain devices. If you want to be sure, Sakura Mobile offers a compatibility page and lets you preorder your SIM/eSIM for a smooth experience.
Download the free Haneda Navigator app to help you easily navigate the airport, find shops, and discover restaurants. It’s a handy tool to make your time at Haneda even smoother! Get the Haneda Navigator app here.
Services Available at Haneda Airport
Please note that the information in this article is about Terminal 3 of Haneda Airport, where international flights arrive and depart.
Information Counters
Information counters are available throughout the airport, and the friendly staff will assist you in English. They can provide helpful details for your trip, including transportation options, flight information, and hotel reservations.
There’s also a Tourist Information Center on the 3rd floor of Terminal 3, where you can get help with train tickets and hotel bookings.
@TIAT Station – Recharging Spots and PC Desks
At Terminal 3 of Haneda Airport, you’ll find several PC Desks equipped with outlets where you can charge your computer.
In addition, many rest areas and seating areas across all terminals offer outlets for charging, so you can easily power up your devices while you relax.
Locations:
| 5th Floor | General Area (1 location) | MAP |
| 3rd Floor | General Area (2 locations) Airside Area (10 location) | MAP |
| 2nd Floor | General Area (2 locations) Airside Area (6 location) | MAP |
| 1st Floor | General Area (2 locations) Airside Area (1 location) | MAP |
Luggage Delivery Service
After a long flight, the last thing you want to do is haul your luggage onto a crowded train or bus. Haneda Airport offers convenient luggage delivery services, like JAL ABC, which will send your bags directly to your Tokyo hotel on the same day.
Skip the stress and start your trip on a relaxed note!
Transportation Options from Haneda
Transportation Between Haneda Airport Terminals
There are several ways to get between Haneda Airport’s terminals. You can walk or take a taxi, but the most convenient option is the free shuttle bus, which is easily recognizable by its yellow and green colors.
Haneda Shuttle Bus Timetable
| Hours of Operation | About 5:00 a.m. – 12:00 p.m. |
| Frequency of Operation | Buses run every 6 minutes |
| Route | Terminal No. 3 → Terminal No. 1 → Terminal No. 2 |
Important: Be sure to allow extra time when using the shuttle service, as delays or cancellations may occur due to traffic congestion. Compensation is not available for missed connections due to delayed buses.
Train Transportation Out of Haneda
To get to central Tokyo from Haneda by train, you have two options: the monorail or the Keikyu Line. The monorail is slightly pricier, but it offers great views. On the other hand, the Keikyu Line is more affordable and can be more convenient depending on your destination.
| Name | Destination | Time | 1 adult (est.) |
| Tokyo Monorail | Hamamatsucho | 15 mins | ¥490 (~$5) |
| Keikyu Line | Shinagawa | 13 mins | ¥410 ($4) |
To access the train from Terminal 2, look for the signs in the images below (click to enlarge):
Get a Rechargeable Train Card (IC Card)
IC cards like Suica and PASMO are rechargeable cards that save you time and hassle when using public transport. They work on trains, buses, vending machines, and even some shops and restaurants across Japan.
You can purchase these cards at train stations before the ticket gates. A standard card costs around ¥500 (about $5 USD) plus the amount you choose to add. You can return the card at any station and get the deposit and remaining balance back.
Important Update (March 1, 2025): Unregistered PASMO and Suica cards will be available again starting March 1, 2025, after a material shortage.
Are You Staying in Japan for Less Than 28 Days?
If you’re visiting Japan for less than 28 days, the Welcome Suica card is a great option. It’s a deposit-free IC card available in values from ¥1,000 to ¥5,000, but the balance is non-refundable. It can be purchased at JR stations and used just like a regular Suica or PASMO.
Important Update (March 6, 2025): The Welcome Suica mobile app for tourists also launched on March 6, 2025, making it even easier to manage your Welcome Suica card. The app is currently only available for IOS users. For more details, check out the Welcome Suica page.
Transportation By Bus
Haneda Airport offers buses that not only connect you to Tokyo but also to other areas like Chiba, Saitama, and Yamanashi. These buses offer luggage storage, making them more convenient than crowded trains, especially if you’re traveling with large bags.
For longer trips, buses are a great option, but be aware that they may not offer WiFi. If staying connected is important during your journey, check out our WiFi options here.
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Useful Apps for Navigating Japan
Traveling in a country where you don’t speak the language can be challenging, but the digital age has made it easier. Here’s our list of apps that can help you communicate, save time, and save money during your travels in Japan:
These apps will make your trip much smoother, whether you need directions, restaurant recommendations, or help translating signs. Click below to explore more apps that are essential for your time in Japan!
Don’t get stuck without data! All these helpful apps require internet access. Ensure you have reliable connectivity with Sakura Mobile’s Pocket WiFi or SIM Card.
Free WiFi in Japan
While free WiFi is available in Japan, it’s not always reliable or easily accessible for international travelers on a tight schedule. Some places that usually offer free WiFi hotspots (though you may need to make a purchase to sit down) include:
・Starbucks
・McDonald’s
・Lawson
・Some train stations
However, be aware that free WiFi in Japan can be unreliable, and you may struggle with connectivity in some areas. For more information about free WiFi in Japan and why it may not always work, check out our guide on where to find free WiFi in Japan.
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What to Do in Haneda Airport
Haneda Airport is ranked as a “5-star airport” among the best airports in the world, and it’s easy to see why. With top-notch customer service and a gold medal for being the cleanest airport in the world, it’s clear that comfort and quality are a priority here.
Take a break and explore some must-see spots in the airport, including Tokyo Pop Town, the observation deck, Edo Koji, and the Haneda Airport Garden—each offering something unique and fun for travelers of all kinds.
Tokyo Pop Town
Located on the 5th floor, Tokyo Pop Town is a fun-filled area dedicated to Japanese pop culture. Whether you’re into manga, anime, or just want to explore, there’s something for everyone.
The area is divided into two sections:
・Cool Zone: Featuring Sora Donki, where you can pick up souvenirs and even buy Ichiran ramen.
Be sure to stop by the Starry Cafe, the first planetarium cafe inside an airport, for seasonal foods and a cozy atmosphere.
・Hot Zone: Designed for kids, with a toy store and plenty of entertainment.
Plus, there are exclusive Haneda Airport goods for sale!
Observation Deck
For a breathtaking view of the airport, head to the observation deck, where you can see planes landing and taking off from four different runways. It’s open 24 hours a day and wheelchair accessible, making it a great spot for everyone.
This area is perfect for relaxing or even working remotely—many travelers use the space for laptops.
Nearby, you’ll find the airplane information area, where you can learn more about the planes flying overhead.
Edo Koji & Nihonbashi Bridge
Step back in time with Edo Koji, a part of Haneda designed to resemble the Edo period (17th century) of Japan. The wooden structures and iconic red pillars create a nostalgic, traditional atmosphere.
The Nihonbashi Bridge is the highlight, featuring beautiful porcelain panel murals. This area also offers a variety of vending machines, gachapon (capsule toy machines), food, souvenirs, and rest areas. It’s also a great photo spot!
Haneda Airport Garden
Haneda Airport Garden is a peaceful spot to relax, with around 60 shops and 20 restaurants to explore. It’s not too crowded, making it an ideal place to kill time before your flight or after you arrive.
The first floor features a bus transfer station that connects to popular destinations across Japan, like Nagano for skiing or the Tokyo Skytree/Asakusa area. You can shop, eat, and catch a bus without the hassle. Plus, there’s free WiFi available, so you can stay connected while you unwind.
Haneda Airport Grand Spa
Have a layover in Haneda Airport?
The Haneda Airport Grand Spa in Terminal 3 is a great place to unwind, especially if you plan to overnight it at the airport. With hot baths, a sauna, and soothing massage treatments, it’s the perfect spot to take a break and recharge.
The onsen is closed from 10 am to 12:30 pm due to cleaning but there are lounge chairs available to lay on all day.
Whether you’re just passing through or need a moment to relax, this quiet space offers a peaceful escape to help you feel refreshed and ready for your next adventure.
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Terminal 2 Information
Haneda Airport’s Terminal 2 primarily serves domestic flights and a few international routes, mainly operated by ANA. It has a modern, quieter feel compared to Terminal 3, with a bright and spacious departure area.
While there are fewer shops focused on tourists, you’ll still find a nice selection of local souvenirs. The welcome center provides valuable travel information for visitors. Terminal 2 is also well-connected to central Tokyo by both the Keikyu Line and Tokyo Monorail, making it easy to reach your next destination.
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Get a Pocket WiFi / SIM Card at Haneda Airport & Free Yourself from Stress
Finding a reliable free WiFi hotspot can be frustrating, especially if you need a stable connection to use apps while traveling. That’s why renting a Pocket WiFi or SIM Card right at Haneda Airport is the best way to stay connected.
・Avoid searching for public WiFi hotspots, which can be unreliable.
・Order online before traveling to Japan and easily compare plans.
・Pick up your device at Haneda Airport with no contracts or long lines.
Operating Hours: Available daily, but closed from 1 AM – 4 AM.
Location: Haneda Airport (Terminal 3 Arrival Lobby, 2F) JAL ABC Counter (Click the image below to enlarge)
What Makes Sakura Mobile Different?
Don’t waste time struggling with unreliable connections or confusing options. At Sakura Mobile, we simplify getting a Pocket WiFi or SIM Card for short- and long-term stays in Japan. With our easy Haneda Airport pickup, you’ll have the freedom to travel across Japan — from Tokyo to Osaka — without worrying about losing your connection.
We make sure you have the quality service you need so you can focus on enjoying your trip to Japan!
We offer:
Freedom
・Online ordering
・Flexible plans to match your needs
・Fast pickup at your preferred location (or get it delivered to your desired location!)
・Easy returns via any Japanese mailbox with the provided envelope
・SIM & eSIM compatibility
・No contract
・No activation fee
Quality Service
・Largest network in Japan
・Unlimited data
・Hotspot/tethering capability
・Full English support
・Trusted by thousands of travelers
If you have any questions, don’t hesitate to contact us. Our staff speak fluent English and are happy to assist you. We hope you enjoy your trip to Japan!
CUSTOMER’S VOICE