Watch the SIM card Installation
Video: Installing your SIM card
eSIM PDF: Installing your eSIM
Android
/
iPhone
Email address
Important notices will be sent to the mail address. Please make sure the email account can receive emails from Sakura Mobile(contact@sakuramobile.jp) .
Identification documents
Please have the necessary identification documents for signing a contract.
Required documents
Fill out the application form in sign up page and submit it. Once your application is submitted, we will send a verification email.
In the verification email, you will find a link to document submission form. Please submit your required documents through the link to complete application.
*A document is required including the contracting customer’s name, address, and date of birth, and which matches the information registered to Sakura Mobile. Please make sure you are uploading clear images of both the sides of the document, else we can not process your application.
- Usually, residence card with your current address is solely sufficient.
- If you'd like to pick it up at airport (or our office) upon arrival, your passport is solely sufficient.
Upon shipping, we will send a shipping email.
You may find your tracking code in the email.
Normally, item will be deilreved in 2-5 days.
SIM card will be automatically activated once you insert it into your phone.
Please also set APN from settings to establish internet connection.
APN (Access Point Name) settings is described in APN settings