Application procedure for Monthly Pocket WiFi and Home WiFi
Order online
Delivery or pickup
counter & receive
Set up & start
Prerequisite
Email address
Important notices will be sent via email. Ensure your email account can receive emails from Sakura Mobile (contact@sakuramobile.jp)
Identification Documents
Have the required ID documents for creating the contract.
Apply Online
Prepare your required documents and submit your application on the sign up page.
Steps are outlined below.
Email address confirmation
Submit your required documents
Complete the application form on the sign up page and submit it. After submission, you'll receive a verification email.
The verification email includes a link to the document submission form. Upload the required documents there to complete your application.
- *A document with your name, address, and birthdate matching your Sakura Mobile registration is required. Upload clear images of both sides, or we cannot process your application.
Required Document (s)
- A residence card with your current address is usually sufficient.
- For airport or office pickup, only a passport is needed (proof of address not required).
Residence card
- Must be valid and not expired.
- Must include your current address
- *Please have your address on residence card updated.
Update your address on your residence card by registering it at your municipal office. Check the government's page for details.
Passport + Utility Bill
(proof of address)
- Passport: Must be valid and not expired.
- Utility Bill: Must show your address (issued within the last 3 months).
- *Only electricity, city gas, or water bills are accepted (propane gas receipts are not).
- *Proof of address is not required for airport or office pickup.
Japanese driver’s license
- Must be valid and not expired.
- Must be issued by a prefectural Public Safety Commission.
- *International and foreign driver’s licenses are not accepted.
Delivery
Your item will be delivered to your desired location
Upon shipping, we will send a shipping email with your tracking code.
Delivery typically takes 2-5 days.
Settings & Start
Just turn it on and connect with the password
Find the network name (SSID) and password (WPA KEY) on the back of the Pocket WiFi. Select the SSID on your device and enter the password to connect.
