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Trouble setting up home internet in Japan?

Language barrier. Don't know where to start. Taking too long. Confusing service details. Locked into a long-term contract. Sakura Home Internet is the answer. Why choose Sakura Home Internet? Full English Service. Support from start to finish. Fast setup and internet access. Easy to understand plans and services. Only minimum 1-month usage. Trusted home internet in Japan.

Home WiFi or Fiber Internet?

Just Plug it in!

Home internet with no installation! Just plug in the power cable for wireless and wired connections!

Unlimited 5G/4G connection

High speed home WiFi unlimited data connection with coverage over the majority of Japan.

No Moving troubles

With no installation, easily relocate the device between houses or rooms.

Fast Fiber Internet

Using NTT internet Flet's Hikari fiber-optic network, our service covers over 90% of Japan, making it the largest home internet provider in Japan.

One Complete Package

Everything you need to use the internet is included in our monthly plan. Including wireless router, ISP, etc. No surprise fees!

Japanese Negotiation Support

Our Japanese team can confirm the conditions of the installation with your landlord/building management compnay on your behalf.

Sakura Mobile vs Japanese Internet
Service Providers

Sakura Mobile

  • Online
  • All English
  • Flexible
  • Support throughout the process

Japanese Internet
Service Providers

  • Online/Offline
  • Japanese only
  • Limited support while setting up
  • Strict requirements

Sakura Mobile

For Fiber-Internet
  • Interpretation for installation companies
  • Contact building management if necessary
  • Optional pocket WiFi rental until installation
For Home WiFi
  • Plug-and-play set up
  • Use immediately without waiting!

Japanese Internet
Service Providers

  • No interpretation assistance
  • Need to contact building management yourself
  • No internet access until installation

Sakura Mobile

  • Minimum 1-month

Japanese Internet
Service Providers

  • Typically 1 - 2 years

Sakura Mobile

  • Full English Support
  • Response within 24 hours
  • Extensive troubleshooting support
  • Provide possible alternative solutions

Japanese Internet
Service Providers

  • Japanese support only
  • Long response times
  • Limited support
  • Strict rules/procedures
  • Usually no alternative solutions provided

Sakura Mobile Internet Plans

Plans for everyone! From light users to heavy users!

 

  • Price
  • Initial fee*
  • Coverage
  • Speed
  • Good for people who...

Home WiFi
Portable and Plug-and-Play

6,480 JPY/mo
(7,128 JPY/mo, tax incl.)
Initial fee*
5,500 JPY (tax inc.)
Coverage
Most of Japan
Speed
5G / 4G**
Good for people who...
  • Want to keep setup costs to a minimum
  • Live in a share house or dormitory
  • Move residence frequently

Fiber Internet 1 Gbps
Perfect for gamers and small households

6,480 JPY/mo
(7,128 JPY/mo, tax incl.)
Initial fee*
5,500 JPY + installation
(3,300 JPY - 25,300 JPY) (tax incl.)
Coverage
All of Japan
Speed
1 Gbps max***
Good for people who...
  • Require a stable connection
  • Need to download/upload a lot of data quickly
  • Want to share with another person or small family

Fiber Internet 10 Gbps
Premium speed for large households and advanced users

8,980 JPY/mo
(9,128 JPY/mo, tax incl.)
Initial fee*
5,500 JPY + installation
(3,300 JPY - 25,300 JPY) (tax incl.)
Coverage
All of Japan
Speed
10 Gbps max***
Good for people who...
  • Require a stable connection
  • Need to download/upload a lot of data quickly
  • Have a larger household and/or many devices
  • * The above fees are calculated without tax. Discounts are available for new and existing Sakura Mobile users.
  • ** Speeds and coverage are dependent on 5G/4G mobile signal at the location and conditions of the residence. Users with limited coverage may wish to proceed with an alternative service that we can provide.
  • *** 1Gbps/10Gbps are the maximum network service capability speed for Fiber Internet. Actual customer speeds are not guaranteed and may vary based on several factors.

How it works

STEP 1

Apply

STEP 2

Receive the devices

STEP 3

Plug in and
start using

STEP 1

Apply

We will inform you of the available installation type as soon as we receive your application.

Get connected immediately with our rental WiFi option till your installation date! (FREE shipping!)

STEP 2

Upload port picture &
schedule

STEP 3

Receive the devices

STEP 4

Set up and start using

STEP 2

Schedule the
installation

STEP 3

Receive the devices

STEP 4

Attend your installation
and start using

SPECIAL
CAMPAIGN

Huge savings on your order with a
long-term SIM or Pocket WiFi!

Use Cases

Home WiFi

I'd like to have internet at home as soon as I arrive in Japan.
You can apply to receive Home WiFi at your address within just a few days.
I move residence frequently.
Home WiFi requires no installation, so you can set up your new connection quickly with no additional fees.
Installation is not allowed in my share house, but I want unlimited data.
Home WiFi requires no installation. You can enjoy an unlimited data home internet connection with only an electrical outlet.

Fiber Internet

I need a stable, low-latency connection for online meetings/gaming.
Fiber Internet can be installed to provide you with a fixed and stable internet connection.
I want to install Fiber Internet, but I'm worried about the process / not confident in my Japanese.
Our bilingual team can help with questions, assist in landlord negotiations, and provide interpretation on installation day.
I'm not sure which product suits my needs.
You can try Home WiFi first, and if you are not satisfied, proceed with a Fiber Internet installation.

FAQ

What does unlimited data service mean?

Our Home Internet Service doesn’t have a specific fair usage policy or a set data cap. While we can’t claim the data is truly unlimited, customers using typical amounts—like streaming, gaming, or working—shouldn’t face issues. Extreme usage, such as transferring terabytes daily, might cause problems, but we haven’t had any reports of this so far.

About internet and device transmission speeds

The listed speeds (10 Gbps, 1 Gbps, 100 Mbps) are the maximum based on technical standards to your home equipment, not your actual device's speed. It does not indicate the actual transmission speed up to the individual equipment used by the customer. Actual speeds may vary significantly due to your device, network congestion, or other factors.
For VDSL (100 Mbps), speeds are based on a theoretical maximum and may differ in practice due to various factors.

How long does the Sakura Fiber Internet installation process take until I can start using the service?

Installation takes about 10 days to 1 month, depending on your area and residence. If the installation is not for a while and you need internet, you can apply for a Pocket Wi-Fi rental until Sakura Fiber Internet is available. To request this, select the option on the application form or contact us for more details.

Can I use Sakura Fiber Internet where I live?

We use NTT East and NTT West fiber lines, covering most of Japan. Many homes already have fiber equipment installed, so if it's available, no building changes are needed. We recommend contacting us to check what's available at your residence.

LINK: Fiber Inquiry Form

You can always submit an online consultation from the link below to talk with us directly and we will let you know what is available at your address.

LINK: Online Consultation - Reserve Here

Can I use my own router?

The wireless routers we provide are tested with our service and require no setup (IPv4 over IPv6/IPoE). We recommend using our router, as we cannot confirm if other routers will work properly. If you prefer to use your own, we won't be able to offer support. You can add another router in Access Point mode, but we cannot assist with this setup. Please contact the manufacturer for guidance. Thank you for your understanding.

Reviews from customers

FREE English Online
consultation is available!

Unsure about application submission or the installation process?
Worried about language barriers or negotiations?
Don't let uncertainties hold you back. Reserve your slot below, and together, we'll explore available plans, dates, and installation procedures specific to your residence.

  • *For customers who have not yet submitted an application form.

Have any questions or concerns?

Please contact us if you would like to know more about our plans, pricing, or the internet availability in your area.