You can pick up your order at various locations in Japan. We also ship to locations such as rental car and seaport counters.
For special/specific pickup locations, please contact them in advance to confirm if they can receive your package.
Please place an order before visiting our office to shorten the waiting and processing times.
Address:
Zenken Plaza II 6th Fl.
1-3-13, Nishishinjuku, Shinjuku, Tokyo, Japan 160-0023
Access:
5 min walk from JR Shinjuku Station West Exit.
Office Hours:
Everyday 10 AM - 5 PM
Closed: New Year Holidays
If you would like to visit our Shinjuku office outside office hours,
please make a reservation in advance using this this link.
We will try our best to help you.
(Near Shibuya Station, inside of Wander Compass Shibuya)
You will need to complete the order 3 days in advance of the requested pick up date.
Office hours : Open 7 days a week 10 AM – 7 PM
(Near Yokosuka Central Station)
Pick up at the Yokosuka Counter is temporarily suspended at this time.(Near Fussa Station)
You will need to complete the order 3 days in advance of the requested pick up date.
Office hours : Please refer to google link for detail
(Near Main Gate, inside of Agent KAZ Co.)
You will need to complete the order 3 days in advance of the requested pick up date.
Office hours : Mon,Wed,Thu,Fri 10 AM - 5:30 PM / Sat 10 AM - 4 PM / Sun,Tue,National Holiday(Japan) Close
(Near Back Gate)
You will need to complete the order 3 days in advance of the requested pick up date.
Office hours : Weekdays 9 AM - 12 PM, 1:30 PM - 5 PM
National Holidays (Japan) 10 AM - 12 PM, 1 PM - 4 PM / Sat, Sun
American Holidays Closed
Place the rental device and all accessories in the provided prepaid return envelope - no postage required.
Drop it into any Japan Post postbox.
Available at:
Every airport post office has a postbox, with some located in the departure lobbies.
Important:
There are no postboxes or post offices after the security check/passport checkpoints. Please return your package before proceeding to the security check.